Musicians take their gear seriously. Very seriously.
And when it comes to making great music, they need straight answers, first-hand knowledge, and the best products – delivered fast. Whether it’s a vintage Gibson Les Paul gold top guitar, new Gretsch drum kit, or a favorite accessory, the Chicago Music Exchange (CME) team – all of whom are musicians – has its customers covered. CME serves tens of thousands each year through its traditional storefront in Chicago’s famous Lincoln Park neighborhood and, online at ChicagoMusicExchange.com where musicians can browse a comprehensive collection of guitars, drums, synthesizers, amps, and accessories. Brian Robertson leads the shipping department at CME where he and his staffsend out 500 to 1,000 packages each day. Sifted is CME’s audit partner for parcel.
Robertson said he’s been happy with the Sifted service and savings through its Parcel Audit solution, but he challenged them about a year ago to help him find new ways to better control and reduce unnecessary shipping expenses. Sifted stepped up with its Contract Engineering service.
“When you’re spending $1.5 million on shipping each year, there’s always an opportunity to spend smarter or spend less and I asked Sifted to help us figure that out,” Robertson
said. “They mined every line of shipping data, reviewed every service term in our contracts, and came back with recommendations for six-figure savings. It seemed too good to be true at first, but it wasn’t. And it’s only gotten better since then.”